Shipping / Payment / Returns

We answer all your questions from Shipping, Payments to Returns.

How fast can I get my order?

In 2-3 Working days! All Singapore orders take 1 day to process and you will get it by courier delivery to your doorstep. Courier will contact you before the delivery is made.

International delivery takes around 7-12 working days and we use courier delivery for all orders with tracking numbers.

Do you ship to my Country?

Yes we ship Worldwide! International delivery takes around 7-12 working days and we use courier delivery for all orders with tracking numbers.

Malaysian orders take 5-7 working days with tracking number. Shipping costs will be calculated based on delivery country during checkout.

How much is delivery charge?

Local (Singapore) orders are S$5.90 but you get FREE shipping with a total order value of S$40.

International orders pay S$15-S$49 depending on your country of destination. Here’s the cost of shipping to some of our favorite countries.

  • MALAYSIA – S$15,
  • INDONESIA – S$25
  • BRUNEI – S$25
  • PHILIPPINES – S$25
  • AUSTRALIA/ USA / EUROPE – $49

Shipping rates will be calculated during Checkout.

What if I need to change my shipping address?

Send us an email with your order number and we can assist.

How do you Pack my Parcel?

All caps, hats are packed for delivery in our custom cardboard box packaging. We ensure each cap maintains its shape and “freshness” during delivery.

What Payment mode can I use?

We accept Paypal and Credit card payments processed by Stripe.

Singapore orders can also pay via GRAB and GRAB PAY LATER now.

Do you accept bank transfer?

Bummer…we don’t for online orders. We do accept local bank transfers for Custom cap orders via email.

What if I need to Exchange an item?

We want you to be happy, we can exchange any item within 14 days from date of purchase, as long it has not been worn and the labels and tags are intact. All exchanges has to be made in our physical store in Queensway shopping centre. We do not offer refunds.

Still have a question?

Please contact us for more information.

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